FAQ
We're frequently asked questions, so here are some answers:
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How can I place an order on Heaps Good Garage? To place an order, simply browse through our wide range of products. Once you find the item you wish to purchase, click on "Add to Cart" and proceed to the checkout page. Follow the steps to provide your shipping information, choose a payment method, and complete your order.
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What payment methods do you accept? We accept major credit cards (Visa, MasterCard, American Express), and other secure payment options, providing you with a safe and hassle-free shopping experience.
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Do you offer international shipping? Not even. Australia only.
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Can I track my order? Absolutely! Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package in real-time.
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What is your return policy? We're working on one.
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Do you offer warranties on your products? Probably, we'll have a guide soon.
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Can I cancel or modify my order after it's been placed? We process orders quickly to ensure fast shipping times. If you need to cancel or modify your order, please contact our customer support team immediately. While we cannot guarantee changes after the order is placed, we will do our best to assist you.
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What if the item I want is out of stock? If an item is currently out of stock, you may see an option to receive notifications when it becomes available again. Alternatively, you can reach out to our customer support team for more information on restocking dates.
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How can I contact your customer support team? You can reach our friendly customer support representatives through the "Contact Us" page on our website
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If you have any other questions or need further assistance, don't hesitate to get in touch. Happy cycling!